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Orange cable in my yard

GRice14
New Poster

Orange cable in my yard

How can I get someone to come bury our drop line? It’s been 5 months! Thanks
ComcastJodie
Official Employee

Re: Orange cable in my yard

@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help. 


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Again
Expert

Re: Orange cable in my yard


@ComcastJodie wrote:

@GRice14 Hey there! Thanks for the post. We can help look into getting a team out there to take a look at the line. Please click on my profile and select "send a message." We'll be here to help. 


Also, if you live in an area where the ground freezes Comcast will not bury a line until the ground has thawed.


I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
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