Community Forum

Orange cable in my yard

New Poster

Orange cable in my yard

I recently switched from AT&T to Comcast the technician left a large cable in the front of my yard and ran it to my neighbors. I don’t understand what’s wrong with my service considering the previous owner just had service here in December.
Diamond Problem Solver

Re: Orange cable in my yard

It’s possible that the previous owners had problems they never followed up on or it the previous drop was just old and needed replaced. A bad tech may not have bothered.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!
New Poster

Re: Orange cable in my yard

I guess it’s possible but we’ve already been contacted by the HOA because it’s running in my neighbors yard.
Diamond Problem Solver

Re: Orange cable in my yard

It usually takes a week or two to bury. Unless you’re in an area where the ground is frozen, then it won’t get buried till spring thaw.

I am a Retired Official Comcast Employee
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a post as the Best Answer!