Hi, DavidFritts. Thanks for posting! That is frustrating to hear that you're having difficulty getting your line issue taken care of. You have come to the right place for help. If you can please send me a private message with your first and last name, I will continue to help you through to a solution.
To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.