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Orange Cable

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Orange Cable

Our cable line has been buried and we got a text saying job complete.  Techs were here ...HOWEVER, orange cable is still running through the yard and hooked-up to the box.  Why was that not taken out? When will it get taken out? 

Official Employee

Re: Orange Cable

Hello stcharles14, thanks for reaching out here with this concern. I'd be happy to get a tech scheduled to come and remove the orange cable in your yard. I know it can be a hazard when you want to enjoy your time outside and we certainly don't want anyone getting hurt due to the cable being there so let's get started. Please send me a private message with your full name and account number by clicking on my name (ComcastAmir) and then click "Send a message". 

I am an Official Comcast Employee.
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