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Orange Cable in Yard

Regular Visitor

Orange Cable in Yard

Hello! I have an orange cable running through my yard to my house. I started Comcast service a couple years ago - I think there was a mix-up and the line was never buried. Could I get assistance in having the cable buried?
Thanks for your help!

Official Employee

Re: Orange Cable in Yard

Hello, cbreid! Welcome to the Xfinity Forums. 

Usually, those lines are buried a few months at most after install, not a couple of years! I'm sorry to hear about the mix-up and I'd love to work with you to get that line buried as quickly as possible. Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message". 

I am an Official Comcast Employee.
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