Hello @rferguson915, thanks for reaching out to our Forums! We definitely want to get this line taken care of and buried as soon as possible. I would be more than happy to assist you with getting someone out to do so. Can you please send me a private message including the full name as it appears on the account and your full name if different?
To send me a Private Message, please click my name “ComcastAmira” and click “send a message.
@rferguson915, I'm delighted that I was able to assist you with getting someone out to have this line buried. I will be locking this thread, but please send me another PM if you still need assistance with anything discussed in our PM. Please create a new Public post for any new issues or concerns, we're here to help. Thanks and we appreciate you being the best part of Comcast.