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Orange Cable Not Buried - for over 3 months

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Orange Cable Not Buried - for over 3 months

Pleae see CR903510654

 

Three times an install team has come out and then driven away after saying they didn't want the risk of burying a cable due to the gas line.  Get my ticket assigned to the right Comcast crew who has the compentency to bury my cable - this is just ridiculous!  The cable is a safety hazard.

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Expert

Re: Orange Cable Not Buried - for over 3 months


@jmaml wrote:

Pleae see CR903510654

 

Three times an install team has come out and then driven away after saying they didn't want the risk of burying a cable due to the gas line.  Get my ticket assigned to the right Comcast crew who has the compentency to bury my cable - this is just ridiculous!  The cable is a safety hazard.


You're going to need to have the underground utilities marked before they will bury the line.  Call 811 to get that set up.


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Regular Visitor

Re: Orange Cable Not Buried - for over 3 months

Been marked for months, but thanks