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Online chat/modem

New Poster

Online chat/modem

SUPER irritated with u guys. Obvious problem with your online chat asking for phone number when there is no place to enter it...ridiculous! Cannot get thru on phone. I need to find out why i cannot access internet. My modem (not xfinties) died while on vacation. I replaced it and of course now it will not connect to internet
Expert

Re: Online chat/modem

What are the lights on your modem doing?


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.