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Old address still on my account

New Poster

Old address still on my account

Can someone help me remove my old address information from my account?

When I log in, it shows by default my old address and I have to select my current address. This makes it difficult when using the xfinity mobile app.

Official Employee

Re: Old address still on my account

Hi kawshon. Thanks for signing up on the Xfinity Forums and for creating your first post. I can help get the provisioning corrected, so that the correct address information is displayed when you log in. Please reach out to me via private message and include your full name so I can access your account. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 
 


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