I am trying to obtain a letter from comcast stating they have 'no objection to encroachment into easement' for the utility easement at the rear of my property (building pool and patio that goes into rear easement). All utilities are located at the easement in the front of the property. I have called comcast - no one can help me. Went to a xfinity store and they told me to write a letter to comcast headquarters with the request - I did that and have heard nothing back. All of the other utilities have provided their letters. City won't approve permit until get letter from comcast.
Please help! Who do I contact?
Hi jlp6la -- I can help you get that letter. I received your PM with this same request. I will get you in contact with our construction team to have that letter written. I responded back to your PM that I'll need a couple other pieces of information from you first and then I'll be able to get you in contact with them.
Hello Richieatimagine. I have responded to your other post about this located: http://forums.xfinity.com/t5/Customer-Service/Requesting-a-no-objection-letter/m-p/3095272#M155078