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OMG no tech support, auto robot customer service, no internet for 3days now!

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OMG no tech support, auto robot customer service, no internet for 3days now!

I need an agent or tech support to activate my account, online account, telephone number not working, keeps saying need to call but there's no one to talk to, all automated and keeps directing me back to the usual trouble shooting which is not functioning or available right now. Days of no internet and wifi is burning up my cellphone data, security camera has been down and we can't watch anything during this quarantine! Need anyone from Comcast ASAP.
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New Poster

Re: OMG no tech support, auto robot customer service, no internet for 3days now!

Let me know if you get resolution . I am experiencing same difficulties
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New Poster

Re: OMG no tech support, auto robot customer service, no internet for 3days now!

HELP.    

I am in a same boat.  Not getting any internet connection.  Not even their xfinity WiFi doesn't work.  The customer service doesn't exist.  I cannot get a hold of anyone.    

 

Outage website shows that I am the only one who is having an issue.  No outage in my area (Elk Grove, CA).  

 

Stop giving away free internet to people when you cannot support your paying customers.  Please help