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Not able to speak with an agent online -

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Not able to speak with an agent online -

Hello,

 

I have been trying to speak with an agent online, but I keep getting an error stating "Enter Valid Phone Number". I would, If I could, but there is no field for me to enter a phone number. This super frustrating. I really dont want to call into the call center. Any suggestions on how to get around this would be helpful. 

 

Cheers,

Michael 

Official Employee

Re: Not able to speak with an agent online -

Hi wattsjmichael. We're sorry you were experiencing trouble with our chat service. Have you tried a different web browser to see if you could get around that error? 

 

If you still need any support with your account or services, I can help just as well. If so, please send me a private message and include your full name, service address, and account number so I can assist you.