Community Forum

Non-working $50 VISA prepaid card

New Poster

Non-working $50 VISA prepaid card

I received a $50 VISA prepaid card as part of an Xfinity promotion but the card can’t be activated by phone or online because the card number “cannot be found”?
Official Employee

Re: Non-working $50 VISA prepaid card

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.