Solved! Go to Solution.
KTmonster, welcome to the forums.
Your time is important to us, and I'm sorry to hear about the experience you had with the technician visit and the credits. I would love to have the opportunity to turn this around and rectify the issue. Please send me a PM with your first and last name to take a look at this further together.
To send me a Private Message, please click my name “ComcastAlly” and click “send a message.”
KTmonster, so glad I was able to help out. Please don't hesitate to reach out again if you need anything else.