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No Self Install option and $60 is too much for a 2 minute visit.

New Poster

No Self Install option and $60 is too much for a 2 minute visit.

Hi Everyone,

 

Anyone know how I can self install my modem? I wasn't given the option to do it at checkout and think $60 is a lot of money considering that they are the provider in my area. They should be a bit more lenient with mandatory fees. 

Official Employee

Re: No Self Install option and $60 is too much for a 2 minute visit.

Hi, GoThanos - In some cases the SIK option is not available and a pro-install is required. Could you please private message your full name, the account holder's name and address as it's listed on the billing statement, a phone or an account number? I will check what we can do for you.