Community Forum

No Rewards Card

New Poster

No Rewards Card

I signed up for Triple Play in November. I was told by an agent that I was eligible for a $500 reward card for signing up. I have not received this card, and it is not listed on the Xfinity rewards site. I cannot get an answer regarding this question when speaking to customer service, and can not reach anyone in the rewards department. When will I receive my $500 gift card?

Expert

Re: No Rewards Card

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: No Rewards Card

 

Hi DrumminD21311, I can assist you with locating your gift card. Can you please send me a private message with your full name, street address, and account number by clicking on my name (ComcastAmir) and then "private message me"?