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No HD Chanel

New Poster

No HD Chanel

I have same problem with my HD channels. You’ll need to add HD service to view this channel.
https://forums.xfinity.com/t5/Customer-Service/HD-Channels-not-working/td-p/3092220?t:cp=boards%2Fco....
Official Employee

Re: No HD Chanel

Hi SGA125, I have responded to your private message.

 

Thank you 


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Official Employee

Re: No HD Chanel

Hi SGA125,  I haven't heard from you but please reach back out here on our community forums if you need assistance in the future and we will gladly assist.

 

Thank you for your time!


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!