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New xfi gateway is getting to 146 degrees F within 1 hours and shutting down.

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New Poster

New xfi gateway is getting to 146 degrees F within 1 hours and shutting down.

How do I get a replacement for what appears to be a defective box? Can not get in contact with support.
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Frequent Visitor

Re: New xfi gateway is getting to 146 degrees F within 1 hours and shutting down.

I got a rep twice on the phone today. Keep calling.