Long-time customer, but new to the X1 platform. I exchanged my old equipment for the X1 platform 1 week ago. Here's my preceptions thus far:
One week in and I'm completely unimpressed by the X1 platform. The older boxes were faster, more stable and had far fewer issues. I've also been trying some streaming options which have outperformed X1 at every turn. I was hopeful that by waiting Comcast would have worked out the bugs in X1. Second guessing my decision.