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New provider in my area

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New Poster

New provider in my area

Hello,

 

There is a new 300mbit provider in my area. I'm debating moving over to them as they're flat 55 dollars a month with unlimited usage vs 140 I pay a month. I don't mind being retained as a customer but given this is nearly 3 times less, I am debating leaving Comcast. The provider is Sail internet

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Problem Solver

Re: New provider in my area

Well, what are you asking?  You might want to search the internet for any info/comments on that provider to see if there are any positive/negative reports.

Joe V
(not a Comcast employee, just another paying customer)
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New Poster

Re: New provider in my area

I've heard nothing but positive things, I would like to see if I can lower my rate, if not, then I'll be leaving Comcast before the end of the month.. They have 4.8 on Yelp, regardless of anything. It's 3 times less.  And my neighbor regularly gets faster than advertised speeds.

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Problem Solver

Re: New provider in my area

You'll probably have to be proactive in contacting the Comcast Retention Team.  Waiting for a response and help on this Public Forum might be painful unfruitful.

Joe V
(not a Comcast employee, just another paying customer)
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Silver Problem Solver

Re: New provider in my area

Hi RichardR4, thank you for reaching out here and welcome to our Forums.  I can help review current promotions with you, could you please send me a private message with your full name to begin.

 

Thank you 


I am a Retired Official Comcast Employee and no longer actively support the Xfinity Forum.
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