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New customer bandwidth/fee for existing customer

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New customer bandwidth/fee for existing customer

Greetings:

How does a long time loyal customer receive the same bandwidth/price as a new customer?

 

I've been with Comcast so long that I'm paying $25 additional dollars per month(started at $19.95/mo) for the same bandwidth I received when I started the service...3mbps.

 

A new customer in my area can now receive "up 100mbps for $40."

 

How can I receive this same deal? I was told by a service rep to "cancel my service, then sign back up as a new customer in a month or so." This seems extremely odd to me and would rather find another ISP that takes care of there loyal customers.

 

I would love to hear someone's thoughts to my inquiry.