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New construction - need urgent assistance

Regular Visitor

New construction - need urgent assistance

We just closed on a unit in a new build 6 unit build in Denver.  We are trying to get the 6 units regisitered and work with comcast and the builder to make sure the lines are run to the house.  We've called repeatedly to the 800 numbers with no success.  Is there someone else we can talk to?  we have a tenant in the unit that is irrate that Internet and cable are not available to them.

Expert

Re: New construction - need urgent assistance

Hi @rpecze,

Thank you for visiting the forums! Sorry to hear about your issues. 

 

I've asked a Comcast employee to help you. You should expect a reply in this thread. 




I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: New construction - need urgent assistance

Hello rpecze. I can assist with getting a serviceability ticket submitted for these units. Please send me a private message and include your full name, the service addresses, and your primary contact phone number so I can assist you.