Hi,<br>A technician was scheduled to be at my apartment on March 29th to setup my new account. But due to coronavirus, it got rescheduled to April 24th. So I'll be without internet for a month. ATT mobile network is too bad inside the apartment. Is there any alternative?
Was there ever Comcast service in the apartment/building? Did you receive a self-install kit with modem? Is your apartment wired with coaxial cable?
I asked for the modem so that I could self-install. But it seems this is some kinda fiber line and a technician is required to perform the install.
Shouldn't they atleast send me a mobile hotspot device for the time being so that I can stay connected?
The tech may have to connect a coaxial cable to the streetside pole or post which might require a coaxial-to-fiber connection. Does your apartment have coaxial outlets or does your building have other apartments with Comcast cable?