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New Modem update. Unable to order from computer I get only a Blue screen. Whats up?

New Poster

New Modem update. Unable to order from computer I get only a Blue screen. Whats up?

Unable to order Modem update.  Please send Equipment to my home address you have listed on my record. Thanks

Expert

Re: New Modem update. Unable to order from computer I get only a Blue screen. Whats up?

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.
Official Employee

Re: New Modem update. Unable to order from computer I get only a Blue screen. Whats up?

Hi, charlesglover - In order to send you a new equipment, I need to get your full name, address, and a phone or account number in a private message. Please click on my name ComcastElla, then click Private Message Me.