Hi, PCbarbera. Thank you for the detailed post. Congratulations about being under contract. Sorry you've experienced difficulty with the serviceability side of things. I will definitely take a look at your address and see what I can do.
Please send me a PM with your first and last name, plus your soon-to-be physical address and we will go from there. To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.