Hello, AlexRichards. Welcome to the Xfinity Forums.
Thanks for reaching out to us about this.
Once your new home has been registered with the USPS, then we will be able to submit a serviceability request. I would be more than happy to help you with this process! Please send me a private message with your first and last name so I can assist.
To send a private message, click my name "ComcastTambrey", then click "send a message".
AlexRichards, as I have not heard back from you in some time, I have closed this thread to further comments. If you still need assistance, please feel free to start a new thread.