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New Construction

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New Construction

We are closing on a new house in Loganville GA in September 2018.  It is the second phase of a subdivision where your company has existing service.  I am tring to figure out when the service will be available in our portion.  The address of our new house is on Shannon Mist Dr, Loganville, GA.  We are currently a Comcast customer in our rental property, we want to continue your excellent service.  


Re: New Construction

Hi @debwill74,

Thank you for visiting the forums! 


I've asked a Comcast employee to help you. You should expect a reply in this thread. 

I am not an employee.
Official Employee

Re: New Construction

Hello debwill74. Thanks for joining the Xfinity Forums and for creating your first post! We are glad you're here.


I can assist with submitting a serviceability ticket for your new construction home. This will go to our serviceability team who can determine if / when an address can be added to our footprint. To get started, please send me a private message and include your full name, new home address, and contact phone number so I can assist.