Community Forum

Neighborhood Issues with TV and Internet

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Regular Visitor

Neighborhood Issues with TV and Internet

We are experiencing neighborhood wide issues which started a couple of weeks ago. Both TV and Internet are sporadically working throughout the day. When you call, we are being required to go through normal troubleshooting which is not addressing larger problem. How do we get this on someone's radar and escalated at a neighborhood level? Zip code is 72223.

Any advice would be appreciated.