Hello everyone, Looks like my neighbor hired just some Joe with a chainsaw to cut down his tree. And while we were not home, it looks like they knocked our cable wire off the side of our house. They owned up to it and offered to put it back up but even the ladder they had looked really shoddy. I was afraid this person was not insured and would sue me if he hurt himself on my property. I called comcast and asked what to do, the tech said he would get somebody put to put the wires back. I trust comcast to do it right and protect me should anything happen. Bit Is there a fee for this repair? Because I need to call the police and file a report so I can protect myself from being stuck with the repair costs if so.
No worries, Comcast will fix it -- no charge to you.
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!