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Needing To Downgrade Services

Regular Visitor

Needing To Downgrade Services

I'm currently under contract but needing to lower my bill. I currently have X1 Premier Triple Play & am needing something like X1 Preferred Douple Play. I could use some help. Thanks!


Official Employee

Re: Needing To Downgrade Services

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.

I am an Official Comcast Employee.
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