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Need warm body 4 modem activation. Smart home w/no wifi = homeless

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Need warm body 4 modem activation. Smart home w/no wifi = homeless

Previous modem had fatal accident. Have been trying through all means to remove old device and provison and activate this new xfinity approved modem. I have been on hold for severaL hours, 3x today. I have signed in 43x to every Xfinity app and portal in existence where add/remoive devices only brings up an upgrade to X1 window wth no other options nd trouble shooting even when issues are present  the options circle back to same brick wall back to the same brick wall

 

I need a human to assist. I understand the issues in the world today. This is now hour 7 attempting to overrridide my home security and heat the house. Of course, I have triple play nobit service