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Need to schedule technician

New Poster

Need to schedule technician

Having trouble private messaging a representative to start the appointment process
Expert

Re: Need to schedule technician

Calling 1-800-comcast may be faster.



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I am a Customer Expert volunteering my time to help other customers here in the Forums.
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Expert

Re: Need to schedule technician

Hi @Breannanjudy

Thank you for visiting the forums!

I've asked a Comcast employee to help you. You should expect a reply in this thread. 





I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employee

Re: Need to schedule technician

Thank you for reaching out to us on the Forums, I would be happy to look at your account from here. To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with your services? To send a private message click on my name, then click private message me.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
New Poster

Re: Need to schedule technician

Nevermind, figured it out

Official Employee

Re: Need to schedule technician

Perfect, if you need any further help going forward please reach out to us, we are always here to assist. Thank you.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!