Community Forum

Need to retrieve a transcript

New Poster

Need to retrieve a transcript

Hello , I would like to retrieve a chat transcript that I had with a customer service professional named 'Shay' on Feb 27, 2018 at 10pm.

Expert

Re: Need to retrieve a transcript

I've asked a Comcast employee to help you. You should expect a reply in this thread. 


I am not an employee.
Official Employee

Re: Need to retrieve a transcript

Hi vnrajan,  I can help review this for you.   Please send me a private message with your account information (your name, address and account number). 

 

Thank you