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Need to rebury line

Regular Visitor

Need to rebury line

A couple of months ago a contractor tried to bury our temp line, but did a horrible job and ended up cutting the cable. A comcast tech came and put down a new temp line and said he'd have it buried. That was over two months ago and I need this line buried so that I can try to fix the damage the original contractors caused to the lawn .


Additionally, there is a septic drainfield with the pipes being about 12 inches below the lawn. The original contractors did not respect this. I would like to not have the risk of them damaging the septic system.

Official Employee

Re: Need to rebury line

Greetings! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day. I apologize to hear about the issues you are having with getting this line buried. That's certainly frustrating. I would like to look into this and see what's going on. Can you please send me a PM with your first and last name so I may further assist you?


To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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