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Need to have the phone part of my bill backed out

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New Poster

Need to have the phone part of my bill backed out

I don't need a phone line- how do I get that charge backed out of my monthly bill?

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Official Employee

Re: Need to have the phone part of my bill backed out

Hi BUFFALOBT, I apologize for the unwanted service charges. This is an easy fix, I can get the phone portion removed and we can issue a credit for the charges billed. Please reach back out to me via the modmail message you sent and we can continue there.


I am an Official Comcast Employee.
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