Hi. Hoping a rep can assist. It seems like there's no current way to call you guys and the live chat isn't operating, but I need to speak to someone regarding our installation appointment on Mar 31st (Monday).
We've just been told that the apartment number we'd been given is wrong and it's actually a different apartment that we'll be moving into, so I need to change the address for the service installation.
Would really appreciate a way to do that as there doesn't seem to be a way to alter it from my account. Thank you.
Thank you for choosing Comcast as your new service provider. We appreciate you for using the Xfinity Forums for help with updating your service address. I can help get your correct apartment number updated. In order to do so, can you please send a private message with your first and last name as it appears on your account?
To send a private message, click on "ComcastChe" and then click "send a message."