Community Forum

Need to Downgrade!!

Frequent Visitor

Need to Downgrade!!

My bill went up over $30! I have tried before to get an internet only package and they were unable to help me. With all my other bills I am not paying over $100 for basic cable. Come on Comcast I know you can do better!

Official Employee

Re: Can someone please help me with downgrading my plan?

@RyanC1 - I replied on you private message asking for some additional information. Please check your inbox. Thank you!

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Official Employee

Re: Can someone please help me with downgrading my plan?

I'm happy I was able to assist you with package change, @RyanC1. Thank you for using XFINITY Help & Support Forum. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark the post as best answer!