Community Forum

Need the cable buried

Regular Visitor

Need the cable buried

I was told it could take a couple weeks to have the line buried but it has been well over a month since then with no updates at all. The line goes right across my cement driveway and will have to be sorted out soon..

Official Employee

Re: Need the cable buried

Hello, Luke675. Welcome to the Xfinity Forums! I know everything has been a bit crazy the past few months, but I would love to work with you to get a status update on your bury request and make sure it gets completed quickly!  Please send me a private message with your first and last name, as well as your service address so I can assist. 


 To send a private message, click my name "ComcastTambrey", then click "send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!