Can anyone perform a miracle and get me through to someone at Comcast that will come fix a cover by the road that contains wires that are now exposed? I think the snow plow knocked it over. Our road commisioner tried to call Comcast, but no one returned his call.
A chat rep told me someone would come fix it a few days ago, but no one showed up.
It would also be nice if they could move it over a foot or two so it doesn't happen again.
I would insert a picture, but I couldn't figure out how to do it.
Hello Praying_Mama. Thank you for visiting and posting on our Forum. I can assist in alerting our local Tech Ops team to come and repair the cover the equipment. I can also request it be moved (if possible). Please reach out to me via private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to see my profile and send me a private message. Click "Send a private message" and private message me.
Hi @Praying_Mama, I am reaching out to you on behalf of ComcastJoeTru while he is off. I have responded to your private message if you could please get back to me at your earliest convenience. Thank you!