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Need new modem cord

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New Poster

Need new modem cord

Puppy chewed through electrical cord on modem. I need a new one. I cannot find a phone number on the website. The online automatic chat function just keeps taking me to "upgrade my equipment" - all I want to do is to buy a new electrical cord for my modem. I want to order one online and have it sent to me. I am a high risk person so am not going out in public. I am frustrated after getting bumped around on the website for 26 minutes now. Please, how do I purchase a new electric cord for my modem?

 

Thank you.

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Regular Contributor

Re: Need new modem cord

Comcast has a few different modems out there. Which one do you have? Just thinking you might be better served by purchasing it from the manufacturer or from Amazon? Just trying to help...