Hi Tkwright. We welcome you to the Xfinity Forums and thank you for creating your first post. I can assist with submitting a ticket to our local Drop Bury team who can schedule a bury of that cable. Please send me a private message and include your full name so I can assist you.
Can I receive some assistance with burying my cable connection? It was installed October 2019. The contractor did not want to disturb my freshly planted sod. I went to reschedule the work for this spring and was told I would need Xfinity to issue a new work order to complete the work.