I went into the store a month or two ago to get a bundle plan and wanted a double play bundle.
When I left I was sent a description of the plan and it was a triple play bundle.
I called back and opted out of the contracted price until I could determine which bundle I wanted to sign up for.
I have now spent a number of contact cycles trying to get rid of the voice they crammed me with and between calling and chat am getting nowhere.
I just want to change my plan to the plan below that is currently being offered in my market.
When I attempt to "Manage Plan" I get that lovely "We're sorry, it looks like you will need help completing your order"
I don't need help, I need Comcast to stop blocking me.
This is ridiculous.
Did you read Pricing & Other Info and View Details? Make sure that isn't for new customers only.