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Need Construction Team to Run Drop Line for New Construction Home

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Need Construction Team to Run Drop Line for New Construction Home

I recently moved into a new construction home. Several techs have been out to my house to complete an installation, but cannot because there is no drop line from the feeder on the street to my house. I need the construction team to set a pedestal at my property or run a long line from my neighbors ped. I have spend several nights on the phone with Comcast already and have had several techs out to my house that can't complete the job. I need a construction team​ to complete the job​ and cannot get in touch with anyone that can set this up for me.
Official Employee

Re: Need Construction Team to Run Drop Line for New Construction Home

 

Hello brandonjbart, you will need to submit a serviceability request first. If your address is within our footprint the tech surveying your area can submit another work order on your behalf to have lines brought to your home. Please reach back out to me here if you need additional assistance in submitting a serviceability request.