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Need Construction Department to contact me

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Need Construction Department to contact me

I’ve been getting the run around about getting service to my home. I’ve had 3 technicians and a surveyor come out and tell me I would be contacted about getting a line ran from the road to my house. I haven’t heard anything and it’s been a few months. Just would like to know when I should hear from someone or who can I contact about getting service. I have the at home install kit but there is no connection yet to my home. Any help would be appreciated. Thanks.