Community Forum

Nationwide outage

New Poster

Nationwide outage

I experienced non use of services July 3, 2018. Initially I assumed my laptop was having issues, however it was identified as xfinity server issue. I utilized the 30 day WiFi on demand, how can I be compensated for the time lost with the issue?
Expert

Re: Nationwide outage

The team that handles XFINITY WiFi On Demand issues (billing and troubleshooting) can be reached at 1-866-489-0919 (24/7 support line).


I am not a Comcast employee, just a moderator. Pls observe Wheaton's Law.