I experienced non use of services July 3, 2018. Initially I assumed my laptop was having issues, however it was identified as xfinity server issue. I utilized the 30 day WiFi on demand, how can I be compensated for the time lost with the issue?
The team that handles XFINITY WiFi On Demand issues (billing and troubleshooting) can be reached at 1-866-489-0919 (24/7 support line).
I am not a Comcast Employee. I am a Customer Expert volunteering my time to help other customers here in the Forums. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Mark the post as Best Answer!