Nascar Race Tickets. I got the email offering 2 free race tickets, clicked on the link and got the promo code. I clicked on the "get Tickets" link which took me to Ticketmaster. I entered the code and chose the free tickets, but Ticketmmaster responded that they could not use my device (Surface laptop), and to make certain that I was logged into my Ticketmaster account. I didn't have an account so I created one and tried again - same results. So I downloaded the Ticketmaster app to my phone went through the procedure again, and now Ticketmaster says "Another fan has claimed the tickets, sorry." My Ticketmaster account says I have no tickets. Help!
I am having the same issue. They made it seem like it was "our" link to "our" tickets. I was bummed when I FINALLY got the app and link to work....there were none left. I only got the e-mail a half hour ago.
Good news! It was apparent that Comcast was not going to react to my forum post, so I decided to call Comcast. I wasn't sure who I should speak to so I called account/billing. When I explained my problem the woman I spoke with said that it appeared to be a Ticketmaster problem and relayed my issue to the appropriate dept. That same day I got a call from Comcast assuring me that there was no shortage of tickets and to avoid the problem my tickets would be emailed ASAP. (I received them today). Don't give up - pursue your tickets and enjoy the race.