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Name on account

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Regular Visitor

Name on account

Is there a way to change the name on the account without driving to a service center? Social Security number on account doesn’t match the name on the account.
Why should I have to fix the error that Comcast made? Taking time out of my day.
Official Employee

Re: Name on account

Hello, thanks for reaching out and I can further assist you with this Account name concern! Can you please send me a Private Message including the full name as it appears on the account and your full name if different? 

 

To send a private message, please click my name "ComcastAmira" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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