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NO CABLE LINES. MOVED TO NEW BUILT HOUSE. Close to a serviceable address.

New Poster

NO CABLE LINES. MOVED TO NEW BUILT HOUSE. Close to a serviceable address.

We used to have xfinity internet until we moved down the street to a new neighborhood. We probably moved a 1/2 mile away from our old house and are now about 1/4 mile from the nearest xfinity serviceable house. We obviously don't want to pay $1000 or $2000 to have a line ran to our house. Are we able to lay a line down in the ground from our house to the telephone pole ourselves? ...as that would be a logical cheaper option. Then just have the serviceman come out and hook up the ends to our house and the telephone pole?

 

Are we able to do this? Are we able to get a line ran to our house for under $700?

 

Please help, we loved our xfinity service for YEARS and have been without internet for 2 months at our new home because we DO NOT WANT TO SETTLE for a satellite internet service. Anything will help. Thank you in advance!

 

@CCAndrew 

@Comcast_Support 

@Nerd 

Diamond Problem Solver

Re: NO CABLE LINES. MOVED TO NEW BUILT HOUSE. Close to a serviceable address.

No, sorry that’s not how it works. If there was service at the pole you wouldn’t need to worry about running your own line to it. You need a site survey done

I am a Retired Official Comcast Employee
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New Poster

Re: NO CABLE LINES. MOVED TO NEW BUILT HOUSE. Close to a serviceable address.

Hmm.... I'm confused. We live outside of our town limits on a rural plot of land and the nearest serviceable address is in a neighbor hood inside the town limits 1300ft away and there is no telephone but we asked the neighbor and they have xfinity. We absolutley cannot get anything done ourselves from here besides get satelite internet?

 

@CCAndrew 

Diamond Problem Solver

Re: NO CABLE LINES. MOVED TO NEW BUILT HOUSE. Close to a serviceable address.

Sorry you’re the one that brought up a telephone pole. You still need a site survey. They will tell you if extending service to you is even possible and if so at what cost to you. How far is your neighbor from you?

I am a Retired Official Comcast Employee
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