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NEVER TOLD WHAT TO DO TO RECEIVE $200 PREPAID VISA

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NEVER TOLD WHAT TO DO TO RECEIVE $200 PREPAID VISA

I have been with xfinity since March of this year. In that time I kept hearing I would receive the gift card but never did. Now im told almost a year later that I have to accept the terms and then my account is going to be looked at to check if im eligible. Ive been with you gusy for a year and how are things like this slipping through the cracks? this seems like a issue i have to deal with all the time. its ridiculous.  

Official Employee

Re: NEVER TOLD WHAT TO DO TO RECEIVE $200 PREPAID VISA

Hi there, TEE1219. I can help by looking into your account? 

Can you please private message me your full name? Thank you for posting to our forums. 

To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.
 


I am an Official Comcast Employee.
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