I am trying to use the online move form and the system does not recognize my new address. Its new build. How do I move forward?
You're going to need a site survey.
Hello tray001. Thank you for creating a post on our Forum. Congratulations on your new built home! I can help submit a Serviceability request for you, which will alert the proper team to research your location and determine if we can offer you service at your new build home. Please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.